General

Products sold

The products are alternative products for the original products

Shopping

Do you ship internationally?

Yes, we do shipping internationally.

From where do you ship?

Our products are shipped from a number of warehouses around the world and may be shipped from China / Netherlands and USA – but there is no way to choose where the shipment will come from

How long will it take to get my package?

Usually it is going to take two to four weeks at max.

** Not including processing time.

How do I return an order?

We trust that you will be satisfied with your purchase with us. However, if you are dissatisfied for any reason, you may be able to return the goods in the following circumstances:

  1. A product that came in bad condition
    In such a case, you must send an image on the same date (or day after) the receipt of the shipment, otherwise the complaint will not be accepted
  • In addition, only products that are not used & completely closed will be reimbursed.

Please note that returns are returned within 14 days of receiving the item. In addition, the returns should be returned to us in the original condition in the original packaging will not be accepted.

What situations can not be refunded or resend the product! Read clearly:

  1. Taste – Everyone has a different sense of taste and therefore can not compensate for taste
  2. Smell – The smell of the product is also considered to be perceived differently from customer to customer and therefore can not be compensated for odor
  3. The structure of the pod

Wholesale

Do you sell wholesale?

In short, yes!

We work with a large number of stores.
The minimum order quantity wholesaling is: 50 boxes.
If you are a new customer who wants to start working with us wholesale, please contact us through the Contact Us page with the subject wholesale.

Wholesale price

To get a quote for a wholesale purchase, please contact us through the contact page with the subject Wholesale.

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